Although it is much busier than before, customer satisfaction is still the most important thing for us. We still process your orders on the same day, so the mail can deliver your masks to your home the very next day! (except Sundays). We still answer your questions within one working day and do everything we can to always have enough stock.
At DHL, BPost and PostNL it is now also much busier than usual. It may be that the mail needs a day longer than normal. You can see that immediately with your track & trace.